Is this what the service that I as a customer expect? The paper coupon is available only in Vodafone main gallery. The paper coupon is not available anywhere in Mumbai. The paper coupon is not available outside Mumbai. After making couple of calls to Vodafone customer care 198 the Vodafone executives said, an additional recharge worth Rs 14 is required to work this offer on roaming. After moving out from Mumbai circle I realised that my phone is not making any outgoing calls since I did not have to worry about my low balance also. On, I moved out of Mumbai and had vacation plan for a month. The plan worked very well until I was in Mumbai. The offers says unlimited local and std calls for Rs 349 for 28 days as attached. I did opt for the special offers and did recharge for my prepaid Mumbai Vodafone number on. In spite of being one of the big name in network providers- Vodafone, I don't understand how these people are working.here goes the scenario below, I have been making regular payments up to November 2016 bills.
I shall not make a payment till I hear from you and please do not hold me responsible for this delay in payment. I am receiving test messages to make a payment towards December months bill. Till such time I will be with holding the bill payment, because the over-billing amount is more than the bill amount. Till now I have not received any information about the above two conversations with your customer care staff.Ħ.
DOTBOT SPAM REGISTRATION
After some discussions, I was again told that the sum would be credited to me and I was given a new service registration number.ĥ. I replied and I was assured that the my request will be considered at the earliest.Ĥ.Ěs I did not receive any intimation of closing of the case till 16th of January 2017, I again called 198 and enquired about the status of the complaint registered via. I did receive a call, a couple of days later asking about the authenticity of the case. 149 per month for the 10 months (February to November) will be remitted back to me shortly after I receive a phone call from the service department. I was promised that the over billing of Rs. I noticed this in the month of December 2016, and I lodged a complaint at Vodafone customer care (198) on 19th December 2016. Unfortunately I did not look into details of the billing and have been paying the bills regularly.ģ. I received a text message from VX-VFCARE that the international roaming is deactivated from 14th January 2016.Ģ. I requested for deactivating of the international roaming upon my return from China in the month of January 2016.
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